Frequently Asked Questions
After being in an accident, what should I do?
You will need to report the accident to your insurance company. Since you can choose the collision repair facility of your choice, tell them you want Torres Collision to handle your repair. You can contact us at 409-832-3466, after being in business for 73+ years with over 200 years of combined experience, we will get your vehicle back to factory condition.
Do I have to take my vehicle to a body shop that my insurance company recommends?
You are legally allowed to choose the automotive body shop of your choice. Do not be steered! Insurance companies will likely offer you a few options, but we accept all insurance companies and will handle any non-insurance work. Choose the shop you trust.
Why should I use Torres Collision?
Torres Collision is family owned and operated collision repair facility that has been providing top-notch collision repair to the Beaumont, TX area for over 73 years. We have trained I-CAR technicians and are an I-CAR Gold Class and ASE Blue Certified Shop. We have the expertise and materials to repair your vehicle to factory standards. We have been a 3M Top Shop Member and have been a Reader's Choice Award Winner for the best automotive collision repair. Torres Collision is a collision repair facility you can trust!
When will my car be ready?
It depends on how extensive of a repair we are dealing with. The common collision repair steps are:
1. Estimate 2. Insurance Approval 3. Disassembly 4. Order Parts 5. Structure Repair 6. Body Repair 7. Paint
8. Reassembly 9. Detailing 10. Completed
Can you match the automotive paint color exactly?
Yes. We only use the best paints and processes in the automotive industry, allowing us to expertly match and paint your vehicle perfectly.
What should I to protect the paint finish after the vehicle repair?
The first sixty days are the most critical for a long lasting durable finish.
Do: Wash your vehicle with cool water using a very mild household detergent. Wash your vehicle in the shade, and dry with a soft towel. Don't: Commercial car washes should be avoided during this time.
Do not wax or polish for the first sixty days. Gravel roads should be avoided or any area that would have flying debris.
Do I get a lifetime warranty?
Torres Collision provides a lifetime workmanship warranty on your collision repair. We are note interested in just a quick fix, we want you satisfied and want to be your collision repair facility for life.
You will need to report the accident to your insurance company. Since you can choose the collision repair facility of your choice, tell them you want Torres Collision to handle your repair. You can contact us at 409-832-3466, after being in business for 73+ years with over 200 years of combined experience, we will get your vehicle back to factory condition.
Do I have to take my vehicle to a body shop that my insurance company recommends?
You are legally allowed to choose the automotive body shop of your choice. Do not be steered! Insurance companies will likely offer you a few options, but we accept all insurance companies and will handle any non-insurance work. Choose the shop you trust.
Why should I use Torres Collision?
Torres Collision is family owned and operated collision repair facility that has been providing top-notch collision repair to the Beaumont, TX area for over 73 years. We have trained I-CAR technicians and are an I-CAR Gold Class and ASE Blue Certified Shop. We have the expertise and materials to repair your vehicle to factory standards. We have been a 3M Top Shop Member and have been a Reader's Choice Award Winner for the best automotive collision repair. Torres Collision is a collision repair facility you can trust!
When will my car be ready?
It depends on how extensive of a repair we are dealing with. The common collision repair steps are:
1. Estimate 2. Insurance Approval 3. Disassembly 4. Order Parts 5. Structure Repair 6. Body Repair 7. Paint
8. Reassembly 9. Detailing 10. Completed
Can you match the automotive paint color exactly?
Yes. We only use the best paints and processes in the automotive industry, allowing us to expertly match and paint your vehicle perfectly.
What should I to protect the paint finish after the vehicle repair?
The first sixty days are the most critical for a long lasting durable finish.
Do: Wash your vehicle with cool water using a very mild household detergent. Wash your vehicle in the shade, and dry with a soft towel. Don't: Commercial car washes should be avoided during this time.
Do not wax or polish for the first sixty days. Gravel roads should be avoided or any area that would have flying debris.
Do I get a lifetime warranty?
Torres Collision provides a lifetime workmanship warranty on your collision repair. We are note interested in just a quick fix, we want you satisfied and want to be your collision repair facility for life.
